> ## Documentation Index
> Fetch the complete documentation index at: https://dialnexa.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Voice AI Integrations For Indian Businesses

> Choose 50 DialNexa voice AI integrations recommended for Indian businesses across CRM, support, payments, messaging, productivity, and analytics.

**Voice AI integrations for Indian businesses** connect call context and verified outcomes to the systems where local sales, support, finance, and operations teams already work. This page focuses on 50 practical providers, including Razorpay, Zoho, Freshworks, MSG91, WhatsApp, Google Workspace, and widely used global business tools.

<Warning>
  A provider page is a workflow planning guide, not proof that a native connector is enabled in your workspace. The **Integrations** page in the DialNexa dashboard is the source of truth. If a provider is not listed there, use a [custom function](/docs/agent-settings/custom-functions), [agent webhook](/docs/api-access/agent-webhooks), or external automation service.
</Warning>

## Who Should Use Voice AI Integrations For Indian Businesses

These guides are for Indian businesses building voice workflows for lead qualification, appointment booking, collections, customer support, commerce, and post-call follow-up. The selected providers cover Indian platforms and global tools that are commonly part of Indian business operations.

## Start With A Voice AI Integration Goal

Choose the system that owns the next action after a call. Most teams need one source system and one destination system for their first workflow.

<CardGroup cols={3}>
  <Card title="CRM And Lead Management" icon="users" href="/docs/integrations/hubspot">
    Match callers, update qualification fields, and assign follow-up work.
  </Card>

  <Card title="Scheduling And Booking" icon="calendar" href="/docs/integrations/calendly">
    Send booking options, confirm appointments, and record scheduling outcomes.
  </Card>

  <Card title="Support Operations" icon="life-buoy" href="/docs/integrations/zendesk">
    Create clear tickets and route urgent or sensitive calls to a person.
  </Card>

  <Card title="Team Notifications" icon="message-square" href="/docs/integrations/slack">
    Notify an owner when a call needs review or immediate follow-up.
  </Card>

  <Card title="Billing And Payments" icon="credit-card" href="/docs/integrations/stripe">
    Use payment context safely and record approved billing outcomes.
  </Card>

  <Card title="Data And Reporting" icon="database" href="/docs/integrations/googlebigquery">
    Store structured call outcomes for reporting, quality review, and analysis.
  </Card>
</CardGroup>

## How DialNexa Integrations Fit Into A Call

| Role         | What the system does                                                  | Example                                                  |
| ------------ | --------------------------------------------------------------------- | -------------------------------------------------------- |
| Source       | Supplies customer or operational context before or during the call    | A CRM returns the account owner and current deal stage   |
| Live action  | Performs a fast lookup or approved action while the caller is present | A scheduling system returns an available appointment     |
| Destination  | Receives the verified outcome after the call                          | A helpdesk receives a ticket with priority and next step |
| Notification | Alerts a person when automation should stop                           | A team channel receives an escalation with the call link |

A provider can fill more than one role. Define one role clearly before adding another.

## Before You Connect An Integration

Prepare the following:

* A published agent that has passed a basic test call.
* One business outcome, such as booking a meeting or creating a support ticket.
* A test record that does not affect a live customer.
* The minimum provider permissions required for that outcome.
* A human-review rule for uncertain, sensitive, destructive, or high-value actions.
* An owner who will monitor failures after launch.

## Choose A Connection Method

| Method              | Best for                                                    | Start here                                                                               |
| ------------------- | ----------------------------------------------------------- | ---------------------------------------------------------------------------------------- |
| Workspace connector | A provider and required action already shown in DialNexa    | [Connect dashboard integrations](/docs/dashboard-integrations/connecting-integrations)        |
| Custom function     | A fast lookup or action needed during the call              | [Create a custom function](/docs/agent-settings/custom-functions)                             |
| Agent webhook       | Reliable post-call delivery to your endpoint                | [Configure agent webhooks](/docs/api-access/agent-webhooks)                                   |
| External automation | Multi-system orchestration, branching, or long-running work | [Use integrations in workflows](/docs/dashboard-integrations/using-integrations-in-workflows) |

## Use The India-Relevant Integration Catalog Without Creating Tool Sprawl

1. Start from a business workflow, not a provider name.
2. Pick the system where the next owner already works.
3. Open that provider page and review the connection methods, data map, and test checklist.
4. Confirm the provider and action in your DialNexa workspace.
5. Test one low-risk read or write before adding more systems.
6. Record the DialNexa call ID in downstream updates so retries do not create duplicates.

The [provider directory](/docs/integrations/directory) preserves the complete supported-provider list without generating an individual page for every provider. Linked names have one of the 50 detailed guides. Unlinked names remain searchable in the directory so you can confirm catalog coverage. Use the workflow tutorials when you are still deciding which systems belong in the design.

## Verify Your First Integration

Run a test call and confirm that:

* The expected provider record is found.
* Only approved fields change.
* The destination stores the DialNexa call ID or another idempotency key.
* Failed requests create a visible error or human-owned task.
* The next owner can understand what happened without reading the full transcript.

## When A Provider Is Missing

If the provider or required action is not shown in your workspace:

1. Check whether a custom function or webhook can complete the workflow safely.
2. Review the provider API requirements and rate limits.
3. [Request a new integration](/docs/dashboard-integrations/requesting-new-integrations) when a workspace connector would provide meaningful value.

## Related Pages

* [Dashboard integration availability](/docs/dashboard-integrations/overview#dialnexa-integration-availability)
* [Integration workflow tutorials](/docs/tutorials/integration-workflows)
* [Common DialNexa voice AI use cases](/docs/common-use-cases)
* [Dynamic variables](/docs/data/dynamic-variables)
* [Post-call analysis results](/docs/monitoring/post-call-analysis-results)