> ## Documentation Index
> Fetch the complete documentation index at: https://dialnexa.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Exporting DialNexa Call Data

> Export DialNexa call data from Call History using filters, date ranges, batch call ids, status groups, custom post-call fields, and CSV downloads.

Exporting DialNexa call data creates CSV files from Call History. Exports can use current filters and date ranges, one or more call ids, one or more batch campaign ids, status-specific groups, summaries, custom post-call fields, and recipient-level values for reporting or follow-up.

<Tip>
  Export only the rows you can explain. Future spreadsheet archaeology is nobody's dream job.
</Tip>

## Export DialNexa Call Data

The exported rows reflect the selected view or batch helper.

| Input            | Effect                                                                                                |
| ---------------- | ----------------------------------------------------------------------------------------------------- |
| Date range       | Limits exported rows by time window.                                                                  |
| Filters          | Limits rows by selected call filters.                                                                 |
| Call id search   | Exports the exact searched call when used.                                                            |
| Call id filter   | Exports one call id or a comma-separated list of call ids in one file.                                |
| Batch call id    | Exports campaign-linked calls. Use a comma-separated list to combine several batch ids in one export. |
| Status groups    | Can export completed, did-not-pick, or failed recipient groups.                                       |
| Post-call fields | Custom extracted values can become CSV columns.                                                       |

## Good Export Uses

Exports should support a clear operational process.

<CardGroup cols={2}>
  <Card title="Campaign reporting" icon="bar-chart" href="/docs/batch-calls/recipient-results">
    Summarize completed, did-not-pick, and failed rows.
  </Card>

  <Card title="Sales handoff" icon="user-check" href="/docs/monitoring/post-call-analysis-results">
    Send qualified lead rows to a team.
  </Card>

  <Card title="QA review" icon="clipboard-check" href="/docs/monitoring/call-detail-page">
    Sample calls by status, duration, or sentiment.
  </Card>

  <Card title="Billing review" icon="wallet" href="/docs/platform/billing-and-wallet">
    Compare duration and cost-related fields.
  </Card>
</CardGroup>

## Export Hygiene

<AccordionGroup>
  <Accordion title="Filters were too broad">
    Narrow by date, campaign, status, or call id before export.
  </Accordion>

  <Accordion title="Columns are missing">
    Check whether post-call fields existed on the agent version used by those calls.
  </Accordion>

  <Accordion title="Values look inconsistent">
    Review field definitions and transcript quality.
  </Accordion>

  <Accordion title="Sensitive data risk">
    Treat exported rows as production data outside the dashboard boundary.
  </Accordion>
</AccordionGroup>

## Related Reading

<CardGroup cols={2}>
  <Card title="Call History" icon="activity" href="/docs/monitoring/call-history">
    Filter before exporting.
  </Card>

  <Card title="Post-Call Results" icon="list-checks" href="/docs/monitoring/post-call-analysis-results">
    Understand extracted columns.
  </Card>

  <Card title="Recipient Results" icon="table" href="/docs/batch-calls/recipient-results">
    Export campaign groups.
  </Card>
</CardGroup>