Workflows overview

Inspect, activate, pause, and operate DialNexa v1 workflows and their leads.

Workflows coordinate multi-step outreach for leads. The v1 API lets you read workflows, change their status, and manage enrolled leads. Build and edit the workflow structure in the DialNexa dashboard.

Capabilities

Capability	Operation
Browse workflows	List Workflows
Inspect one workflow	Get Workflow
Activate, pause, deactivate, or resume	Update Workflow Status
Upload and inspect leads	Workflow Leads

Lifecycle safety

Activating or resuming a workflow can trigger externally visible work, including calls. Verify the workflow’s agent versions, phone routing, lead variables, and schedule in the dashboard before changing status. After a network timeout, fetch the workflow before repeating the transition.

Available API operations

This reference lists the workflow operations available to API integrations. Use the DialNexa dashboard to build or edit a workflow graph and for any action that is not listed here.