Skip to main content
DialNexa API key rotation creates a new key and lets users decide what happens to the previous key. When a workspace already has a key, the primary action changes to Regenerate Key and asks whether to expire the previous key now or in 24 hours.
The 24 hour option exists for migrations. The now option exists for confidence or emergencies.

DialNexa API Key Rotation Choices

Pick the option that matches risk. The Keys table shows an expiry timestamp for keys in a rotation window. Keys without an expiry timestamp show as active. DialNexa Regenerate API Key modal showing the 24 hour expiry option, expire now option, Cancel, and Continue.

Rotate Without Breaking Integrations

1

Choose Regenerate Key

Pick whether the previous key should expire now or after 24 hours.
2

Create the new key

Name it by system and date or environment.
3

Store it securely

Put the raw value in your secret manager while it is visible.
4

Update external systems

Replace the old key in services, jobs, or apps.
5

Verify calls succeed

Confirm API traffic works with the new key.
6

Remove old access

Use immediate expiration or wait for the grace period to end.

Rotation Incidents

Create another key and rotate again.
Use the 24 hour window for controlled migration.
Check organization context before rotating.
Webhook secrets rotate separately from API keys.

API Keys

Create keys.

Webhook Secrets

Rotate event secrets separately.

Troubleshooting

Debug auth issues.