DialNexa Billing And Wallet

Understand DialNexa billing and wallet context, including wallet balance, recharge entry points, transactions, call costs, and outbound planning.

DialNexa billing and wallet context helps users understand spend before launching outbound activity. The sidebar can show wallet balance and recharge access, while agent builder selectors, SIP trunking, and call records can expose cost-related evidence.

Call quality is important. So is not discovering budget reality after a campaign has already run.

Where Spend Context Appears

Billing signals are split between account context and call evidence.

Wallet balance

The sidebar wallet area shows balance and recharge access where enabled.

Transactions

Wallet transaction history helps reconcile account activity.

Call details

Call logs can include duration, credits consumed, latency, and cost-related fields.

Phone number rentals

Phone number records can include rental dates and renewal information.

Rate previews

Agent builder selectors can show INR per-minute components for LLM, voice, and transcriber choices.

Spend Planning Checks

Use these checks before campaign launch.

Check	Reason
Wallet balance	Avoid campaign interruption or billing surprises.
Recipient count	CSV size controls how many calls may be placed.
Retry policy	Retries can increase the number of attempts beyond recipient count.
Max call duration	Long call limits can increase spend if conversations run long.
Phone number rental status	Expired or reassignment-ready numbers should not be used for critical launches.

Review Costs After Calls

1. Open Call History

   Filter to the campaign, workflow, number, or date range you need.

2. Open sample calls

   Inspect duration, status, credits, and recording.

3. Export when needed

   Use exports for offline reconciliation and reporting.

4. Adjust launch settings

   Tune retries, duration, and recipient list before the next run.

Related Reading

Call History

Review call spend evidence.

Exporting Call Data

Export rows for reporting.

Call Settings

Limit call duration.