DialNexa Supported Languages Reference

Understand DialNexa supported languages, language codes, language selection, Hinglish behavior, voice compatibility, and transcriber compatibility.

DialNexa supported languages are selected on an agent version and should be reviewed with voice and transcriber compatibility. A language record has a name and code, and some language choices can expose language-specific settings such as Hinglish Map.

Language selection is the top of the stack, not the whole stack.

Supported Languages

Language	Code	Notes
English	en
Hindi	hi
Hinglish (Hindi-English)	hi-en	Mixed Hindi-English calls; exposes Hinglish Map controls where available. See Multilingual And Hinglish Calls.
Bengali	bn
Gujarati	gu
Kannada	kn
Malayalam	ml
Marathi	mr
Punjabi	pa
Tamil	ta
Telugu	te
Arabic	ar
Chinese	zh
Dutch	nl
French	fr
German	de
Indonesian	id
Italian	it
Japanese	ja
Korean	ko
Portuguese	pt
Russian	ru
Spanish	es
Thai	th
Turkish	tr
Vietnamese	vi
Multilingual	mul	Lets the agent follow the caller across languages instead of locking to one.

Availability per agent depends on the selected voice, voice model, and transcriber - not every provider supports every language. The dashboard selectors only offer compatible combinations; see Languages, Voices, Models, And Transcribers.

Language Data

Language records are simple but important.

Field	Meaning
name	Human-readable language name.
code	Unique language code used by the system.
voice compatibility	Voices can support specific language ids.
voice model compatibility	Voice models can be tied to supported languages.
transcriber compatibility	Transcribers should be tested with the selected language and caller accent.

Choose A Language

1. Pick the caller language

   Use how callers actually speak, not how internal teams describe it.

2. Check voice support

   Choose a voice that can speak the language naturally.

3. Check transcriber support

   Test recognition with realistic caller audio.

4. Review special controls

   For Hindi-English, review Hinglish Map where available.

Language Issues

Agent answers in the wrong language

Check prompt examples, language selector, and welcome message.

Transcript quality is poor

Try another transcriber and listen to recording quality.

Voice sounds unnatural

Review voice and voice model options.

Related Reading

Languages Voices Models And Transcribers

Choose the stack.

Multilingual Calls

Handle mixed language.

Supported Transcribers

Review transcription options.