Apollo

Use Apollo with DialNexa to enrich contact data before calls and write call outcomes back to Apollo sequences - so your outreach always has the right context.

Apollo is a sales intelligence and engagement platform - a combination of a B2B contact database, an email and sequencing tool, and a CRM. When DialNexa runs outbound calls, Apollo data can power the call context: who you’re calling, their role, their company, and what sequences they’re already in. And after the call, outcomes flow back into Apollo to update the contact’s status and engagement history.

Apollo is most valuable as a data source for DialNexa calls - enriching the agent’s context before the conversation starts. The two-way sync means call outcomes also update Apollo, keeping your sequencing and CRM data current.

What this integration does

DialNexa connects to Apollo through the Apollo API. Before, during, or after a call, DialNexa can:

• Look up contact data - pull name, title, company, email, phone, and LinkedIn URL from Apollo before the call starts
• Search for contacts by name, company, or phone number to find the right Apollo record
• Update contact status after the call - active, not interested, do not contact, bounced, or any custom status
• Log call activity to the Apollo contact record with outcome and notes
• Remove from sequences - stop email sequences for contacts who asked to be removed or converted during the call
• Create or update contacts with new information captured on the call

When to use DialNexa with Apollo

Pre-call enrichment - before your agent dials, DialNexa pulls the contact’s Apollo profile: job title, company industry, headcount, technology stack, and any notes from previous outreach. The agent starts the call knowing who they’re talking to.

Sequence management - when a contact converts on a call (books a demo, expresses interest), remove them from the cold email sequence immediately. When they opt out, mark them Do Not Contact. DialNexa keeps Apollo in sync so the same prospect doesn’t get a follow-up email after saying yes on the phone.

Dialing from Apollo lists - use Apollo to find and segment your prospect lists, then use DialNexa to run the outbound calls. Call outcomes write back to Apollo - contact statuses updated, notes added, sequences paused.

SDR workflow completion - for SDR teams that live in Apollo, DialNexa handles the calling layer. Every call updates the Apollo contact with the same level of detail as a manually logged call - so the Apollo activity feed tells the full story.

Data hygiene - wrong numbers, job changers, and bad data flagged during calls update the Apollo record immediately - keeping your Apollo contact database clean without a separate cleanup project.

What DialNexa does with Apollo

Pre-call contact lookup

Pulls the contact’s full Apollo profile before the call - enriching the agent’s context with company, role, seniority, and outreach history.

Contact status updates

Updates the contact’s status in Apollo based on call outcome - converting interested contacts, marking opt-outs as Do Not Contact, and flagging bad data.

Activity logging

Logs the call as an activity on the Apollo contact record - with date, outcome, duration, and a call summary note.

Sequence management

Removes contacts from active Apollo sequences when a call converts them or when they opt out - so email follow-up stays relevant and compliant.

Setting up the integration

In your DialNexa agent workflow, configure Apollo as both a data source (for pre-call enrichment) and a destination (for post-call updates).

1. Apollo API key - from your Apollo account settings (set up once in DialNexa integrations)
2. Pre-call lookup action - search Apollo for the contact by phone or email before the call starts; their profile becomes available to the agent as variables
3. Post-call update action - update contact status, log the call activity, or remove from sequences based on the call outcome
4. Status mapping - which call outcomes map to which Apollo contact statuses
5. Sequence management - configure which sequences to pause or remove the contact from based on call outcome

Workflow ideas

Enriched cold calling: the agent knows who they're calling before dialing

Your DialNexa outbound campaign calls a list of Apollo prospects. Before each call, DialNexa pulls their Apollo profile: title, company, industry, and any previous email engagement. The agent starts with context: “Hi [Name], I saw you’re the VP of Operations at [Company] in the [industry] space…” The call feels researched, not cold. Connection rates improve.

Sequence hygiene: pause email before sending a follow-up to someone who already said yes

A prospect says they’re interested in a demo on the call. DialNexa immediately removes them from their current Apollo email sequence before it fires the next follow-up email. The rep’s next outreach is the demo, not a “just following up” email that arrives the next morning. The prospect experience is seamless.

DNC management: update Apollo in real time from opt-out calls

A prospect says “please don’t contact me again.” DialNexa marks them as Do Not Contact in Apollo immediately during the call. No lag, no process, no risk of the next email sending before the opt-out is processed. Compliance is handled at the moment of the request.

SDR activity reporting: every call logged without manual effort

Your SDR team uses Apollo to track all their activity. DialNexa logs every call to the corresponding Apollo contact with the outcome, duration, and notes. Apollo’s activity reports accurately reflect every call made through DialNexa - SDR managers see real activity data, not just what reps remembered to log.

Pairing Apollo with other integrations

• Apollo + HubSpot - use Apollo as the data source for contact enrichment, then write converted leads to HubSpot for CRM pipeline management
• Apollo + Salesforce - Apollo powers pre-call enrichment; Salesforce captures the post-call CRM data for enterprise deals
• Apollo + Slack - when a call converts an Apollo contact to a qualified lead, Slack notifies the AE with the Apollo contact link and call summary
• Apollo + Google Sheets - export call outcomes from Apollo-sourced calls to a Google Sheet for SDR performance analysis and campaign reporting

Common questions

Can DialNexa use Apollo as the source for a calling campaign?

Yes. You can export a list from Apollo and use it as a DialNexa calling campaign. DialNexa then writes call outcomes back to the Apollo contacts in that list.

Does DialNexa need an Apollo subscription with API access?

Yes. The Apollo API is available on Apollo’s paid plans. API access is typically available on Professional plans and above. Check Apollo’s current plan details to confirm API availability for your subscription level.

Can DialNexa look up a contact's email in Apollo from their phone number?

Yes, if Apollo has the phone number stored on the contact record. Apollo’s search API supports lookup by phone. If the number isn’t in Apollo, DialNexa falls back to searching by name and company, or routes to manual matching.

What Apollo contact statuses can DialNexa set?

DialNexa can set any Apollo contact engagement status - Active, Unresponsive, Responded, Not Interested, Bad Data, and Do Not Contact. Custom stages and statuses in Apollo sequences are also accessible via the API.

Can DialNexa stop a specific Apollo sequence for a contact?

Yes. DialNexa can call the Apollo API to remove a contact from a specific sequence - or from all active sequences - based on the call outcome. This is essential for preventing follow-up emails after a call converts or after an opt-out.