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Typeform is a form and survey builder known for conversational, one-question-at-a-time interfaces that get higher completion rates than traditional forms. When someone submits a Typeform, that’s a signal worth acting on fast. DialNexa can call the respondent immediately after a Typeform submission - or use the Typeform responses to enrich the call before it even starts.
The most powerful use of this integration is the speed-to-lead workflow: a prospect fills out your Typeform, DialNexa calls them within 60 seconds. Research shows that the probability of qualifying a lead drops dramatically after the first 5 minutes. This closes that gap.

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What this integration does

DialNexa connects to Typeform through webhooks and the Typeform API. The integration works in both directions: Typeform → DialNexa (inbound trigger): A Typeform submission triggers a DialNexa call. The form responses are available to the agent as variables during the call - so the agent already knows who the person is and what they said. DialNexa → Typeform (data lookup): Before or during a call, DialNexa can look up a previous Typeform submission from the caller to surface their answers as context for the agent.

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When to use DialNexa with Typeform

Instant lead response - someone fills out your lead inquiry or demo request Typeform. DialNexa calls them within 60 seconds. The agent already knows their company size, use case, and what they said in the form. The prospect is still at their desk. Conversion rates go up dramatically. Survey follow-up calls - after collecting survey responses with Typeform, DialNexa calls respondents who gave specific answers - low NPS scores, specific pain points, or signals worth exploring deeper - for a follow-up conversation. Qualification after content downloads - when someone downloads an ebook or requests a guide through a Typeform, DialNexa calls them to qualify intent - while their interest is at its highest. Event registration follow-up - prospects who register for a webinar or event through Typeform get a follow-up call from DialNexa to confirm attendance, answer questions, and warm up the relationship before the event. Application screening - for job applications, rental applications, or program applications collected through Typeform, DialNexa calls applicants to conduct an initial screening - with their application answers already visible to the agent.

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What DialNexa does with Typeform

Response-to-call trigger

A Typeform submission immediately triggers a DialNexa call - the responses are available to the agent as variables, so the call starts with context.

Response lookup

Before a call, DialNexa fetches the caller’s Typeform response by email or respondent ID - making the answers available to the agent during the conversation.

Personalized agent script

Because the agent knows the form answers, it can reference them naturally - “I saw you mentioned you’re working with a team of about 50 people” - making the call feel less cold and more relevant.

Conditional routing

Different Typeform answers route to different DialNexa call flows - a high-budget respondent goes to one script, a small team goes to another.

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Setting up the integration

Typeform → DialNexa trigger:
  1. In Typeform, set up a webhook on your form that fires on every submission
  2. Point the webhook to your DialNexa trigger URL
  3. In DialNexa, map the Typeform response fields to DialNexa variables (e.g., answers.phone_number → {{caller_phone}}, answers.company → {{company}})
  4. Configure the call - which agent to use, what to say with the form data, and any routing conditions
  5. The call fires within seconds of the form submission
DialNexa → Typeform lookup:
  1. In your DialNexa workflow, add a Typeform API action at the start of the call
  2. Look up the caller’s Typeform response by email or phone
  3. The responses become DialNexa variables available to the agent throughout the call

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Workflow ideas

Your website has a “Request a Demo” Typeform. The moment someone submits it, DialNexa calls them. The agent already knows their name, company, industry, team size, and what problem they’re trying to solve - because Typeform collected it. The call starts with “Hi [Name], I saw you just requested a demo for [company] - I wanted to reach out right away while you’re still at your desk.” Response rates for this kind of instant follow-up are dramatically higher than calling 24 hours later.
Your quarterly NPS survey is built in Typeform. Respondents who score 0-6 trigger an immediate DialNexa call. The agent knows their NPS score and the optional comment they left. The call starts with empathy and moves toward resolution - often turning a detractor into a retained customer before they’ve had time to shop competitors.
Your rental or job application is a Typeform. When an application is submitted, DialNexa calls the applicant for a quick initial screen. The agent knows their answers - background, timeline, budget, specific answers from the form - and conducts a natural conversation to verify and dig deeper. No human screener needed for the first pass.
Webinar registrations come through Typeform. DialNexa calls each registrant a day before the event - confirming attendance, answering questions, and starting the relationship before the event begins. Registrants who get a call show up at significantly higher rates than those who only receive email reminders.

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Pairing Typeform with other integrations

  • Typeform + HubSpot - when a Typeform submission triggers a call, DialNexa also creates or updates the HubSpot contact with the form data and call outcome
  • Typeform + Slack - when a high-priority Typeform submission comes in (e.g., enterprise company size, high budget indicated), Slack alerts the team even before the call is made
  • Typeform + Google Sheets - log both the Typeform responses and the call outcome to a shared Google Sheet for analysis and reporting
  • Typeform + Calendly - if the prospect can’t talk when DialNexa calls, the agent sends a Calendly link to book a time that works for them

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Common questions

Through a Typeform webhook. When your form is submitted, Typeform sends the response data to a DialNexa trigger URL. DialNexa parses the response fields and maps them to variables that the agent can use during the call.
Yes - typically within 30-60 seconds of form submission, depending on queue. The webhook fires instantly; DialNexa initiates the call as soon as it processes the submission. For truly immediate response, ensure your DialNexa campaign is set to maximum concurrency.
Yes. Typeform responses become DialNexa variables that can be used in conditional logic. For example, if the respondent selected “Enterprise” for company size, route to one call script; if they selected “Startup,” route to another.
DialNexa can receive any Typeform answer type that transmits as text - short text, long text, multiple choice, dropdown, opinion scale, rating, email, phone number, and number. File uploads and signature fields are not supported.
Yes. Typeform’s hidden fields (which pass URL parameters into the form) are available in the webhook payload. DialNexa can use them as variables - useful for passing a CRM record ID, a campaign source, or a rep assignment through the form.